Over the coming weeks we will be sharing some good news stories from all our offices across the Coast. Today’s story is from the Clarence and features Janice, one of our awesome clients.
Janice is a 59 year old Jobseeker who commenced with Key Employment over 5 years ago.
Prior to commencing with Key, Janice worked as a commercial cleaner for 11 years where she obtained a back injury thus unable to continue within that role.
After endless, unsuccessful job applications Janice decided that she would like to upskill herself. Janice and I reviewed the local job market which showed a high need for support workers within the Grafton area. After giving this some consideration Janice decided she would like undertake the Certificate III in Individual Support/Aged Care course, which was run at CHS Training.
Janice did exceptionally well within the course and Key assisted her in obtaining her First Aid Certificate. In July 2018, Janice was offered the role as Support Worker.
Janice now undertakes a minimum 30 hours per week and often is asked to work additional shifts. Given that Janice is a yes person, she often finds it difficult to decline extra shifts offered. To this day, we continue to have discussions on fatigue management and the importance for Janice to look after herself and I remind her that its ok to decline extra shifts offered should she feel too fatigued.
Janice advised during her last appt that she is so thrilled to have savings behind her and the feeling which comes with being financially stable and independent. Life is good.
“I like KAPOW a lot because it’s good to learn new things and gain knowledge. It’s also good because you make friends with the trainers and other kids.”
“I think they are doing a great job. They are providing for my needs and they are there to help us. It’s nice to have some support without feeling afraid; they are very reassuring. I feel looked after and respected, and they allow support, but don’t take away your dignity.”
“If I have trouble with the work given I know my teacher at Key will sit down with me and talk me through the work. Key Training has given me the retail skills which will lead to me getting a job.”
“This is a necessary course for people with low esteem, life skills and self worth. There is a sense of achievement at the conclusion of the course with the added bonus of feeling that going forward is achievable.”
“Key Employment are helping me get my driving licence by providing free driving lessons to help me along the way.”