Job Seekers... Service Feedback
It's OK to Complain
A cornerstone commitment to quality is our Grievance Policy. We believe one way to improve is to encourage our clients
to complain about us. In fact it's our Policy to help job seekers to complain.
Quality Assurance
Quality Policy
Key Employment provides employment placement counseling and training services to people with a disability. We aim to always
achieve consumer satisfaction by meeting the needs, wants and desires of our clients. We strive to find out these needs
wants and desires and together with our clients seek to make individual plans based on them.
We believe our quality system is a cornerstone of our success and we are committed to the on going development of this
consistent quality services for all of our clients.
Our Quality system is based on The International Standard ISO 9001: 2000 and the National Disability Standards. We are
committed to ongoing improvement in all areas and to the maintenance at the very least of these Standards. This commitment
is given in recognition that our service is based on a total quality management system.
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